10/24/09

Fabulous customer service again and again

by nedsanders

9 years ago I bought a Riccar vacuum cleaner on the advice of Larry at Mr. Vac and Sew. What a great purchase. Every year I bring in my vacuum and I get it cleaned and lubricated at no charge. The machine works like brand new. They also get it done fast.

• Pros: Service, service,service

10/11/09

A million thanks "Mr Vac & Sew"

by momsfavrut

Last year my 40 year old Kenmore sewing machine stopped working. I took it in for repairs locally three times to two different repair shops. I paid alot of money and the sewing machine still did not run correctly. My husband convinced me to take the sewing machine with me on a trip to Phoenix.......reasoning, that surley someone in the Phoenix area would be able to repair it. After arrival I contacted Larry at Mr. Vac & Sew. He was polite, courteous, and knowledgable. He understood that I was visiting from Alaska and that time was an issue. Succinctly, Larry (and his "crackerjack" repairman) fixed my beloved sewing machine. I sew alot and am a quilter. I have seven machines in my sewing room. I have used the sewing machine that Larry repaired for three months and it runs like new. I could not be happier with the service and price. Next month when I visit again I will be bringing my grandmothers singer featherlight down for an overhaul I can hardley wait! I never thought I would live in Alaska and take my sewing machines to Arizona for repair. Now, I can't imagine taking my machines anyplace else. Thanks Larry for the great service....and saving my machine.

• Pros: Great Service, Great Price, Great Personality
• Cons: You're in Arizona.....I'm in Alaska

08/31/09

What A Great Expiernce

by peterfoster

What a great experience, customer service still lives! Helpful, curtious, and kind. I will recommend Mr. Vac And Sew to all my friends.