Pullen, Charles M, Dvm - Animal Medical & Surgical Ctr

Found the perfect vet!. I went to see Dr. Pullen for a torn ACL (Anterior Cruciate Ligament) repair. He explained, in great detail, the TTA procedure and answered all my questions. The initial consult lasted well over an hour!

I had seen a few other veterinarians in the Valley and spoke to several out of state vets with regard to the ACL tear. Most of the veterinarians suggested the TPLO as it was one many have received the training for. I didn't feel that this would be the best option for my dog as it is a very invasive procedure.

After a great amount of online research, telephone calls, and online discussions, the TTA was the latest and greatest surgery for torn ACLs.

Dr. Pullen is one of the few veterinarians in Arizona who is trained in completing the TTA procedure and after consulting with him I knew he was the perfect vet to perform this procedure.

The day of the surgery, the staff kept me up to date every step of the way. I believe I received a total of 3-4 calls (before, during, and after the surgery) to advise me of my dog's status. It was a very nice gesture and made me feel somewhat at ease (especially since I have never spent a great amount of time away from my dog, this was very much appreciated!).

After the surgery she spent a few days in the hospital where she was under 24 hour care. I was allowed to call and visit her at any time. I think the time apart was harder on me than my dog! I was extremely impressed with how well she was cared for and equally impressed with how sterile and clean the front and back office was kept!

Once back at home she was in a soft cast. Dr. Pullen explained, in great detail, the at-home care and recovery process. Everything went very, very smoothly. She has now made a complete recovery and is back to her old self! I haven't seen her this active and happy in quite a while and I couldn't be more pleased!

I am beyond thrilled with Dr. Pullen!! He is now my official veterinarian for all of my animals. It is well worth the drive to see him. I live 45 minutes away and that is a small price to pay to receive the best care around! I can't say enough nice things about the Animal Medical and Surgical Center, he and the staff brought out a side of my dog that I only see --- she absolutely LOVES them!

I STRONGLY recommend Dr. Pullen for the TTA procedure on any torn ACL. He is simply the best!!

I wouldn't trust my dog to another vet.…

As a former employee.... Animal medical and surgical is a great place to bring your animals. As far as medically, they are VERY VERY well taken care of. There is an overnight nurse monitoring all patients, and they really do care. All of the doctors are very nice and helpful, and really do care about the animals. Some people may say that they are pricey, but that is only because the animals get exquisite care.

In the boarding department, the animals are also very well taken care of. They get walked 4 times per day, and they get to play in play group. They have an indoor play park that also gets cleaned 4 times per day. A different review says that it smelled like urine... Well honestly we (they) work very very hard to keep the INDOOR play park smelling good.…

Superb Veterinary Hospital. Animal Medical and Surgical Center is a first class veterinary hospital with exceptional doctors and medical care. Dr. Charles Pullen has built an amazing team of doctors and staff to deliver routine veterinary care as well as more advanced procedures. All my animals are patients and I have such confidence in this hospital that I have referred many friends and business associates.…

You'd have to be a fool to go here!. My first impression when I see the Bronze statue in the lobby was....I'm going to get charged!!!! The service from the female doctor I saw was average. She seemed rushed and didn't really show interest in my dog or my questions. When I said I had to think about the bloodwork, she scoffed and was disdainful. The ASTRONOMICAL PRICES and average care won't get me back in their door.…