Sas Fabrics Superstore

I'm outraged and completely shocked by the way i was treated today at the sas fabric store on 19th ave and peoria. First of all i want to say i'm a woman that wears a head cover out of her personal belief choice and preferences,and i have done so for the past 16 years. This is the FIRST time i have experienced a pure discrimination in all these years.

I was standing in the line to have my fabrics measured and cut. One customer infront of me-one behind me. Lady at the register is finished with the customer infront of me and i'm stepping forward to her table/register. She looks at me -first what i thought was maybe her way of " aknowledging/greeting " me.So i said " hi".. she looks me in the face,and walks away. I'm thinking- maybe she needs to get something and will be right back. So i'm standing there and waiting-only to realize that woman has walked away from me-went to the next table and called the customer behind me " next please " and started taking care of her. I was just standing there and trying to process what was actually going on. I asked the next employee- " why did she just walk away ? i waited in the line and i was " next " she saw me and just walked away... " i don't know anything " was the response from that employee. As i was asking this question "that" particular woman was only few feet away from me hearing my question and concern and kept treating me as " invisible " she gave no sign whatsoever to care about my presence. This is something that i simply can NOT ignore and i want to take it as far as i can to make sure that i get a fair treatment just like any other citizen. and just because i have chosen a religios preference -which is my full right -doesn't make me a " less citizen ?!?!…

DO NOT TRUST THIS LOCATION! There are 2 better sites!. DO NOT TRUST THIS STORE (19th AVE)!!! I've been a regular at this store in the past. They will no longer get any of my business. A few days ago I bought a large amount of silk, wool, and other materials at this location. I was under the assumption that their labeling was correct (which it wasn't). When I explained that the material was not as suggested on their labeling they stated that there are no returns, or exchanges no matter what. I confirmed that one of the materials that was labeled silk was a much less expensive polyester taffeta stretch that was valued at a fraction of the price I paid for "silk". I also explained that this was for a wedding dress and I would only like to exchange the material for real silk (of which I paid for). Again, they stated no returns, no exchanges. They do not stand behind their product, nor do they seem to know which material is which. The manager himself even stated that he has to assume the labels are correct but he's not sure. It's unfortunate that the customer service as well as the integrity of their business and product are so poor. The (unassociated) SAS on 11st and Indian School or Alma School and McClintock is much better and sells the real thing! I'd suggest all customers check them out before they go to this location.…

The Best Fabric Store in Phoenix - 4/18/2011. Before I went to this store, I read all the awful reviews on this site... but I really wanted some variety other than JoAnns so I braved the experience. I LOVE THIS STORE. I LOVE THE PEOPLE. From the moment I stepped in this eclectic collection of everything sewing, I was hooked. The staff is friendly and almost went out of their way to assist me in my hunt for treasures. When I brough 50 appliques (all different) to the counter, they smiled and went back to the shelves to price them all. Run, don't walk to this store...…

HORRIBLE Customer Service. I love the huge selection and the price, but the people working there are RUDE! They yell at kids, not willing to answer questions, and they act like it is a huge inconvenience to have to help you. I have gone there dozens of times and it has been like that EVERY time I went.…