Shasta Pools-Commercial

Shasta Lifetime Warranty is not lifetime. Due to poor construction the cement on the side of my 15 year old pool crumbled. Shasta refused to make repairs due to the age of my pool, so what is a lifetime? Also you should know if you sell your home Shasta will not stand behind their product no matter how "young" the pool is. Don't go with Shasta!…

Shasta Pools made our new pool buying experience so wonderful!!!. We would like to express our most profound thanks to Shasta Pools for making our new pool buying experience so wonderful. Every member of the Shasta Team was friendly, professional, and extremely helpful. From the moment we walked into the Phoenix office we were

treated as if we were Shastas most important customers.

The receptionist greated us warmly, offered us a cold bottle of water, and never lost track of us

until our salesperson arrived to escort us to his office even though her phone never seemed to stop ringing. Our salesperson, Joe Delora, was very knowledgeable and friendly and helped us

design the perfect pool for our needs and space without making us feel like we were

being pressured in any way.

Every member of the various construction crews was

skillfull and courteous. And we must compliment Shasta on the high quality of work

performed. Every piece of trash and work debris was picked up and disposed of as the

crews left the work site and we never found so much as a single candy wrapper left

behind. Our patio was even hosed off when they got mud and dirt on it.

June Watson is the absolute best customer service representative of any company we have ever dealt with. Always cheerful and always professional, she never missed a scheduled contact along with the numerous unscheduled contacts and follow-ups. We never felt like we were left out of the loop.

Ron Stine was our face-ta-face contact and we have never met a harder working and more

diligent superintendent. He was there to check up after the completion of each step and

was always willing to take the time to answer our questions and offer advice.

This is our second Shasta-built pool (first in 1997) and if we ever need to build another pool it will most certainly be a Shasta! This was truly a wonderful experience. We feel that Shasta Pools deserves to be Arizona Business of the Year and we will recommend Shasta Pools to all of our friends.

Clarke and Karen

Surprise AZ…

We recommend Shasta Pools to EVERYONE!. Shasta Pools & Spas went out of their way to make the purchase of our pool very relaxing and very informative. All of the people are friendly and they ALL do good work. We recommend Shasta to everyone thinking of adding a pool. Bob Winkler, our pool designer, was exceptional. Stephen and Nancy of Phoenix, AZ…

Best pool company in town. I truly love my Shasta Pool. I had a great experience from the design, to putting water in my pool. Shasta made my first time buying experience a great one and I would recommend them to anyone. I shopped 4 different pool builders before going with Shasta and I am glad I did. I will use them again in my next home.…