Saban's Rent A Car

Doesn't Recommend

Jenn H.

Joined 3 months ago

Well I am yet another victim of this awful company. I was left last minute trying to find a rental car because the reservation I had thru another company had been "lost" and they didn't have an available cars. This place was close to the airport and their ad said $129/ week for a car rental no credit check and no airport tax. YEAH RIGHT!!!! I got to the place and they quoted $189 for the 2 days I needed it. Being as I was short on options I agreed. The car itself was beyond horrible. The brake light kept coming on the car was very rattley and the cruise control did not work. I amazingly made it home from LA safely and returned the car to find out my total cost was going to be $317 for all sorts of fees that were not mentioned when I signed for the car and I specifically asked about mileage charges and was told they were none yet was charged 35 dollars in mileage charges. On top of that there was over $50 in taxes yet their ad specifically said no airport tax again YEAH RIGHT!! This place is beyond a rip off and if anyone has any advice on what next step we need to take to get these guys out of business please please share!!!!!

kathy h.

Joined 6 months ago

i never write reviews but should have read some before we rented from Saban's Car Rental (aka phoenix rental car). the first car they tried to pawn off on us was missing part of the dashboard. When we complained they said that if we wanted a decent car we would need to upgrade. After we said we would go elsewhere, they offered us what seemed to be a marginally acceptable minivan. During the course of the 6 days we had the car, we discovered that the brakes we bad (terrible grinding and unresponsive), the back seat was loose and not affixed to the floor board, THERE WERE NO HEADLIGHTS...

David O.

Joined 8 months ago

Well I wish I had read these before tonight. I am another victum. I rented a car for a week. They gave me a piece of junk 2006 Pontiac that had a bad transmission. I bought it back in two days and they charged me $292.00, with all the hiden fee's etc. When I picked up the car,a man by the name of Mario rented it out. He sounded and looked like he just came over the boarder with a mexican mob. When I returned the car, the genreal Mgr( who is a short fat thig wanna B)called me a cheapskate when I expressed that they chared me way too much. I will not just let this slide... There is always the one that you should not screw. Guess who!!!

Sarah D.

Joined 8 months ago

Do NOT rent from this company! also known as phoenix rental car. They treat you horrible, they yell at you, the GM of the company is the one who treats you this way the worst. they do not refund your deposit. their cars are terrible and not safe to drive! STAY AWAY!!!!!

Doesn't Recommend

Dar D.

Joined 8 months ago

Quotes one price, charges another when returning car, refuses to return original receipt when returning car, refund receipt given has zero amt on it, when asked for corrected refund receipt they come back claiming they are "out of paper"! Cars are terrible, overheating problems, air conditioning breaking on out of state trip in 105+ degree weather with 2 children in car, bad brakes, numerous other problems. When contacted, GM rude and yelling. Googled the company, there have been several news reports about the company, several customer complaints, and a BBB rating of F.

lea o.

Joined 8 months ago

HORRIBLE! this is the absolute WORST place i have ever rented a car from. im qualified to say that because i travel a lot and i have rented a ton of cars.. anyways... here is my experience with them.. my credit card was expired and i needed a rental for a week while i was in town.. they took cash deposits so i figured something was better than nothing what the heck, go for it... they charged me more or less 100 dollars per day for an old car that couldve been purchased for 1k more than the weekly rate of 700.. i got into town on sunday morning and picked up the car around 1pm sunday afternoon.. now.. the next SATURDAY im parked outside my friends house who i was staying with i come out to get in the car and it wont start... about 20 mins later after putting up the hood like WTF is wrong with this shit... here comes 2 of the workers in another car to REPO the car a DAY EARLY!!!!! so some idiot wrote the wrong date on the paper... maybe its my fault for not checking before i drove off.. whatever... but i paid 700 for 6 days instead of 7 AND i was embarrassed all to hell in front of everyone.. they actually turned off the car via some kind of program so i couldnt drive.. then came to pick it up.. when they are the ones who made the mistake. i was LIVID. i cant even believe it... it still makes me a little angry.. now i see all these other complaints and they are really scam artists! who does that...... seriously.

Evan J.

Joined 10 months ago

bad bad place they totally ripped me off. charged me more than i was quoted then made me buy extra insurance. bla bla Its now called Phoenix car rental. Look how many complaints he has at the bbb. This place needs to be put outta biz

Harpinder S.

Joined 10 months ago

This place is a TOTAL Rip-Off, SCAM, RUDE, Don't go there, the Vehicles are dirty...not worth the rate, and then they charge extra on top of the low F-rate!

Doesn't Recommend

Ann N.

Joined 11 months ago

***WARNING***WARNING***WARNING?***WARNING*** IF YOU ARE EVER IN THE PHOENIX, AZ AREA PLEASE STAY CLEAR OF SABAN'S CAR RENTAL aka PHOENIX CAR RENTAL AND A A ABLE'S PHOENIX CAR RENTAL. This is the worst company I have ever dealt with in my life. The experience was something you see in a bad B movie. I was quoted a "Flat" rate of $549/week for a van rental. After my family arrived at the airport we called to get picked up and they sent a vehicle that could not fit all of us. So I had to leave my family at the airport, sign the fake contract ( that appeared to be written by a toddler ) that only showed the $549 rate, then go back to the airport to pick up my family. The van was in horrible condition and felt like it was going to fall apart. I dropped it off on a Saturday and was told that the total charge would not be available until Monday and I needed to contact the "Accounting" department. I called Monday to speak with "Accounting" and they told me the charge would be $867. They added fees for shuttle service to and from the airport, additional drivers, full coverage insurance, 19.55 % tax and so many other surcharges it would make your head spin. NONE OF THESE EXTRA FEES WERE DISCLOSED AT ANY POINT! I will warn as many people I can about this place and hope they get shut down. Hopefully a class action suit will be filed against them soon. ***WARNING***WARNING***WARNING?***WARNING***

IF YOU ARE EVER IN THE PHOENIX, AZ AREA PLEASE STAY CLEAR OF SABAN'S CAR RENTAL aka PHOENIX CAR RENTAL AND A A ABLE'S PHOENIX CAR RENTAL. This is the worst company I have ever dealt with in my life. The experience was something you see in a bad B movie. I was quoted a "Flat" rate of $549/week for a van rental. After my family arrived at the airport we called to get picked up and they sent a vehicle that could not fit all of us. So I had to leave my family at the airport, sign the fake contract ( that appeared to be written by a toddler ) that only showed the $549 rate, then go back to the airport to pick up my family. The van was in horrible condition and felt like it was going to fall apart. I dropped it off on a Saturday and was told that the total charge would not be available until Monday and I needed to contact the "Accounting" department. I called Monday to speak with "Accounting" and they told me the charge would be $867. They added fees for shuttle service to and from the airport, additional drivers, full coverage insurance, 19.55 % tax and so many other surcharges it would make your head spin. NONE OF THESE EXTRA FEES WERE DISCLOSED AT ANY POINT! I will warn as many people I can about this place and hope they get shut down. Hopefully a class action suit will be filed against them soon.

Doesn't Recommend

cozland

Joined 7 years ago

Rip off, fraud, lies and deceit...