Wonderful!! Carsten Salon is now my Official Salon!.
I had a wonderful cut and color at Carsten Salon in Phoenix. The salon was very modern and I liked the fact that all of the stylists wore the same thing...very professional. Besides that, my color came out perfect and the cut was technically superior. I am even able to style it every morning and have it look like I just walked out of the salon. I am very pleased and now consider this Carsten Salon my official salon!
technically incompetent and rude.
My experience with Carsten was EXTREMELY disappointing and I don't even believe one star was earned. I asked for the BEST colorist they have and my hair came out an odd shade with a reddish tint when it was supposed to be brown with blond highlights. Technically incompetent (and yes I know it is related to the Carsten beauty school). More disappointing was when I went back to get it fixed and the owner was a rude defensive mess. I would have gotten a better result from supercuts and I spent $140 getting the mess fixed.