Avondale Discount Cab

08/04/08

Awful service

by djt82

AVOID USING DISCOUNT CAB unless you enjoy wasting time and money. Discount Cab has no concept of what it means to be a service company.

I called to reserve a cab to the airport two hours before I needed to be picked up. The dispatcher told me the cab would be there at the time I requested, but it never showed up. I called the company five minutes after the cab was supposed to arrive. They still hadn?t assigned a driver, but assured me someone would be there soon. Twenty minutes later, no cab had arrived. I called back again and they STILL hadn?t dispatched a driver. Despite the fact that they knew I was going to the airport to catch a flight, they never made any attempt to tell me the cab would be late or that no car would be available. I could have easily made other transportation arrangements had they simply told me they would be late or unavailable.

• Pros: At least I didn't give them any money
• Cons: No sense of time, incompetent dispatchers

06/24/08

Beware!

by emjones14

Beware this company-driver didn't know how to use credit card machine and overcharged me 10x, had to cut vac short because they couldn't void transaction, had to wait 3 days for credit to go through. Driver also missed turns and exits and therefore inflated mileage to increase cost. Just watch the driver very closely and monitor the actions.

• Pros: ride was not scary
• Cons: overcharged and took three days to get credit

05/03/08

Worst cab company ever

by peachy5139

Seriously called was promised a cab in 20 minutes called 5 times ended up waiting an hour and fourty five minutes until my phone died and had to walk 45 minutes to a pay phone to call a cab!!!!! In heels in the middle of the day! The worst customer service ever!