Phoenix >Winter Sports > Ski Pro
2110 E Camelback Rd, Phoenix, AZ | Directions 8501633.509845 -112.036030
Neighborhoods: Camelback East
The selection of ski and snowboard gear is huge and the sales people were very helpfull.
Terrible Customer Service - Shop Elsewhere! – I surprised my girlfriend and bought her a snowboard. Sadly she wasn't interested to learn. I brought the unused board back with a receipt and they denied me a refund because it was 2 days past the return window. My girlfriend was on a business trip for 2 weeks and I didn't think it'd be a problem since it was unused. I explained all of this yet they refused to refund the board. The manager was all nervous and I can tell he didn't know how to handle this situation. They were not being helpful at all. I normally purchase my equipment and gear there but I think I will take my business elsewhere and also let all of my snowboarding buddies know of the terrible customer service. I was speaking to other customers waiting in line and they were in agreement with me. They felt and understood my frustration. I think their business will hurt more now... DISSATISFIED CUSTOMER!
bad online shopping experience – Their online shopping system is busted... displays products they don't have in stock. Be careful buying from them online.
Editorial Review by Jim Cherry – The Valley's largest ski shop rents and sells clothing and equipment for winter sports at three convenient locations year-round.
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