Rolf's at The Foothills
Chandler, AZ 85226
Phone: (480) 940-0800
- Hours:
- Mon,Fri 7am-6pm, Tue-Thur 8am-9pm, Saturday 8am-6pm
User Reviews for Rolf's at The Foothills
12/08/2007 Posted by paigespages
This review is for Rolf's at Dana Park, but they don't have their own listing yet. I had my hair highlighted 2 days ago. I needed a small fix to the front, but they do not guarantee their stylists' work at this salon. Told me I could have a re-do for 80% of full price. Also, I tried paying with a gift certificate I bought at a legtimate auction 2 months ago, and they would not honor it. So I am out $180 for the GC, $165 for the actual hair-do, and another $100 for another stylist at another salon to fix it. Cyndi is one of the managers at this location, and she is absolutely unpleasant to deal with. Desk staff is very inexperienced and ineffecient. Already reported this salon to the B B B. Total lack of ethics. Expected way more from a top salon like this.
Pros: Pretty salon
Cons: Everything else- way too dark to see hair color correctly also
04/25/2007 Posted by prosperitynpeace
When I first went to Rolf's I was pleased with their "lead" stylest b/c he fixed my mess of a hair. Thereafter, he got really sloppy despite me giving him really good tips. The last time I went to see him he slopped through my haircut and messed up one side of it and then was too lazy to style it (or he he knew that he messed up and didn't want me to see the reults) Said to me, your just going home right? Not only that, but he was rude and incensitive. For example, he was badmouthing one of the staff to a patron. How cruel! $90 for a rude phony to c ut my hair, never again!!! I would of liked to use some choice words, but the site won't let me. :) The salon needs to learn customer service big time.
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