The Old Spaghetti Factory

good food. bad service. never go with more than maybe 6 people. ive been there twice. once with a party of 13 and another with a party of 17. the waiter completely messed up the orders and ended up charging a couple for a dinner that someone else ate cause her's never came out. but then after we made a huge fuss over it and he went to get the manager, he took it off the bill. why he didnt do that in the first place, i dont know.

it seriously takes them FOREVER to come back to your table. after drinks it takes about 20 mins for them to come back to take your order. once you order though you get your food pretty fast. but then you are sitting there waiting for the check and you dont even see the waiter to call him/her over.

over all, if you are the type of people that can sit and talk and not worry about how long things are taking, you'll be ok

food: good but portions are kinda small. they are made so you dont take any home.

service: FAIL  View Less … View More

Kitschy Italian restaurant churns out heaping plates of pasta that won't break the bank.. In Short
Whimsical antiques and decorative items--velvet armchairs, vintage-looking fringed lamps and booths made from iron bedsteads--fill the dining room. The OSF Classics menu offers spaghetti with a choice of mushroom sauce, rich meat sauce, browned butter and feta-like mizithra cheese sauce, and more. Other popular favorites are the baked lasagna--layers of noodles, tomato sauce and four kinds of cheese--and the fettuccine Alfredo. Meals include a green salad, fresh-baked bread and ice cream.  View Less … View More

Awful customer service, so-so food. My hubby and I were very excited to go to Old Spaghetti Factory after hearing from so many people that it was great. We were greatly disappointed.

The service....

When we were seated, there was no silverware on our table. Our server brought us our salads and left. How does a server bring salads, put them on a table the size of my lap, and not notice we have no silverware?! My hubby and I sat there waiting for our server to come back to check on us, but he never did until he brought out our entrees. So even though we were hungry, we couldn't eat the salads in front of us since we had no silverware.

We needed some more bread about halfway through our meal and we asked our server for some. It took him so long to bring more out that we only had a couple bites of dinner left once we did receive it. I can understand if the kitchen is out of bread and is making more, but come back and tell me that, don't just leave me hanging!

The food...

I ordered the baked chicken. The chicken was on the bone. Every Italian restaurant I have ever been to serves boneless, skinless chicken breast. That's all I'll eat at home, too. Eating chicken off the bone is way too messy and time consuming for me. Plus the bones make the piece of chicken look bigger than it really is.

Hubby ordered the Meat Lover's Treat "for those with hearty appetites". The portion size was not as generous as expected. We're used to going out to eat, eating half the plate for dinner, and taking the other half home for lunch the next day. Not so with these portion sizes. We give the food a 6 overall. I could've made better at home. We will not be going back to this restaurant.  View Less … View More