10/30/07

Rude employees

by wanderingjewel

We were shocked to find that almost all the employees at Easely's were incredibly rude! Sure, Halloween is their busy time and it can get a little crazy busy, but they have no business scaring off customers with their attitudes. They reprimanded customers for not standing in line correctly, for dropping costumes on the floor in the dressing room, and for having more than one adult in the dressing room. When we asked for help with a costume missing pieces we got a condiscending response of "there are a lot of pieces to that and I already gave it to you." Even the Easely family members were unfriendly. They wanted to charge $500 for a costume that was missing most of the pieces and they wouldn't even rent the 2 pieces they had! We expected more out of a business that's been around as long as they have.

• Pros: wide selection
• Cons: rude employees, limited parking, expensive