The Cheesecake Factory

Wine Crotch wasn't on the Menu.... What would you 'expect' from a factory that makes Cheesecake, when a glass of Wine gets broken in front of you & spilled all in your lap? The waiter Mark & Mgr. apologized for my 'Wine Crotch', but I was rather let down & disappointed after getting my FULL 84.00 + dollar bill. [...and 'Yes' Mark still got his full 'Tip']

Mgr forgot to give me her card [as she offered earlier], didn't bring up an offer for a free slice of cheesecake, nothing... EVEN after walking out the front door, and pointing out another 'Hazard' of butter being on the floor... guess she was enjoying her time giggling with the 3 other hostesses, and forgot all about me.

Uneventful food, mediocre service at best, forgetful Mgr.... just make sure you bring good friends for the fun, and watch out for Wine Crotch, it's not printed on any menu!…

customers read this please. i have been an employee at four restaraunts in the past 3 yrs and have seen alot of integrity, loyalty, and heart not be put into the food or customer experience at the restaraunts i have worked at. i just recently became an employee at the Cheesecake Factory, less that 6 months ago n overall i have hated my experience there not because of the things listed above but because they do care so much. the all white uniforms u see us wearing, do you honestly think they bought n e thing else besides the apron, no they didnt we did and do every month. we buy wash n have to maintain, as servers, every part of our uniform. make it wrinkle free and presentable to you people. the food follows inspection before being removed from the line and sent 2 your table. but instead of 3 meals being sent out 2 your table they send 27 food items out to 7 tables that they hand check 2 make sure its the way you want it. so stop ur bitching about how long it takes 2 get your food. n as for the wait in the restaraunt, why do you think its there? its because over the years cheesecake factory has been made famous by the level of service, great tasting food and cheesecakes, and the overall atmosphere the restaraunt provides. people enjoy coming 2 the cheesecake facctory, because they care so much about you. so the next time u get mad for waiting so long just remember why u chose that restaraunt in the first place. 30 min is not that much, an hour is pushing it for me as well, but the food is again, well worth it. so stop your bitching people n get over yourselves. as employees, i know its hard 2 fathom for u people, but we do actually care about our jobs, and try to make you happy n comfortable. n also remember this is still a business, an upperclass business, we are still trying to make money. it is expensive but u dont come here for cheap food u come her for the portions, the flavors, n the vast menu options the cheesecake factory provides 2 u the customer. well thats all for now!!…